Service Innovation Handbook
Lucy Kimbell
Presents an action-oriented book for managers and entrepreneurs searching ways to tackle issues they face in terms of developing and delivering services. The book focuses on service organizations, but has a broad interpretation of what services are. It introduces specific methods, reviews their strengths and limitations.
- ISBN-13: 9789063693534
- Autor: Lucy Kimbell
- Wydawca: BIS Publishers B.V.
- Podtytul: Action-Oriented Creative Thinking Toolkit for Service Organizations
- Język: Angielski
- Oprawa: Miękka
- Rok wydania: 2015
- Liczba stron: 240
- Wymiary: 240×190×21 mm
- Waga: 706 g